FREQUENTLY ASKED QUESTIONS

1. What types of books do you offer?

We carry a wide selection, including fiction, non-fiction, textbooks, children’s books, self-help, biographies, and much more. We essentially have a large number of new titles and old ones on our list, covering a wide range of genres.

2. How can I order?

You can easily order simply by looking around our catalog, adding your books of choice to the cart, and proceeding through to checkout. You would need to make an account or check out as a guest to be able to finalise the order.

3. Do you have sales or promotions?

Absolutely! There are promotions, discounts, as well as holiday sales. To keep up with our latest offer, you can subscribe to our newsletter or even visit our “Deals” section more often.

4. Which methods of payment are you available to accept?

We accept a wide range of payment methods such as:

Credit/Debit Cards (Visa, MasterCard, American Express)

5. How long does shipping take?

Shipping would depend on your location and shipping method at checkout. Standard shipping is 5-7 business days. Other expedited options might deliver in 2-3 business days.

6. Can I track my order?

Yes! You’ll be sent an e-mail once your order has left us and shipped with a tracking number so you can track the movement of your package with the courier website or even from your account on our website.

7. How do you handle returns?

We accept returns within 30 days of purchase if books are in original condition. Please go to the Return Policy page of this website for information on how to start a return.

8. How do I change or cancel my order?

If you need to cancel or change your order, please contact our customer service. Cancellation and changes may not be implemented in case an order has already been processed or shipped from the business.

9. Can I return or trade in my used books?

Currently, we do not purchase or accept returns for any used books, yet we offer you continuous savings through discounts and promotions to reduce the costs on future purchases.

10. How do I contact Customer Support?

You can reach our Customer Support Team via;
E-mail: support@twobaskets.com
Phone: 9746321511,7994412878